Limited One-Year TEN PIN WARRANTY
Brunswick ten pins are warranted to be free from covered defects in material and workmanship for one (1) year from the date of purchase. If a defect covered by the terms of this warranty appears within one (1) year of the date of purchase (invoice date), Brunswick will, at its option, either repair or replace the pins, provided that the pins have been maintained in accordance with Brunswick specifications and have been returned for claim verification in accordance with the terms of this warranty. Claims made under this warranty must be made within thirteen (13) months of the original purchase (invoice) date.
Repair or replacement of pins is the Buyer’s sole remedy under this warranty. Replacement pins shall be covered by this warranty for thirty (30) days from the date of replacement or for the remainder of the original warranty period, whichever is greater. In no case shall Brunswick be held liable for any special, incidental or consequential damages. This warranty is made to the original Buyer only and is not transferable without the prior written consent of Brunswick.
BRUNSWICK MAKES NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE), OTHER THAN THOSE EXPRESSLY SET
FORTH HEREIN. Oral or written statements made by Brunswick dealers, distributors, agents, employees or sales
representatives that are inconsistent with this warranty are not authorized by Brunswick and have no force or effect.
| WARRANTY COVERS THESE VISUAL DEFECTS | |
| Wood core separation and breakage | Pin neck breakage (prorated based on use) |
| Glue joint failure | Plastic chip-out |
| Fracture or falling out of pin insert | |
| WHAT THIS WARRANTY DOES NOT COVER | |
| Pins damaged by pinsetting machinery. | Pins altered outside of USBC specifications. |
| Pins damaged by sharp or broken pit end components. | Topcoat coming off pin due to normal pin wear. |
| Pin damage resulting from water-soaked cores. | Pins subjected to repair or maintenance procedures and/or materials not approved by Brunswick. |
| Core separating from Surlyn® coating. | Topcoat discoloration or cosmetic defects. |
| Pins determined by Brunswick in its reasonable discretion to be in acceptable playing condition or pins that can be restored to acceptable playing condition by normal maintenance and repair. | Warranty claims received by Brunswick later than thirteen (13) months from the original purchase (invoice) date. |
| Freight for warranty claim pins returned to the factory. | |
HOW TO MAKE A WARRANTY CLAIM:
Within thirty (30) days of learning of a defect, you must contact the Brunswick warranty department or your local
authorized Brunswick distributor to file a warranty claim. To start a warranty claim, please use the online claim form.
Do not ship product back to Brunswick prior to warranty claim confirmation. Defective pins must be held for a period of ninety (90) days after notification is made to the Brunswick warranty department. Brunswick reserves the right to inspect or request return shipment for evaluation. If requested, Buyer must return the products to Brunswick in the original or equivalent packaging, freight prepaid. Brunswick will pay freight costs to ship the repaired or replaced pins to the Buyer on all approved claims. If Brunswick determines that the problem is not covered under this warranty, Buyer will be notified explaining why the claim has been denied and giving him/her the option of having the denied pins returned via freight collect within thirty (30) days of notification.
Click here for information on Wood Pin Maintenance.