Background:
When all other troubleshooting steps have been exhausted, a factory reset of the tablet may be in order.
To Factory Reset a Lane Machine Tablet:
- Set up security for a Level II user, if it has not been set up already. Login as that user.
- Backup all patterns to your Private library - the tablet will be wiped during this process! It is also a good idea to take a photo of your machine counters and Lane Machine ID for reference later.
- Exit to the Android OS by navigating to: SYSTEM, SECURITY, “Exit to Android OS”.
- Navigate to the home menu in the Android OS where you will see numerous applications installed. Open the SETTINGS app.
- Scroll to the bottom of the sub menus to select "Backup & Reset". Then confirm by pressing "Reset Tablet". The tablet will now factory reset, which may take 1-3 minutes.
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Once the tablet resets you will need to follow these articles, in order:
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Reinstall the LaneMachine .APK file from a USB:
- For MAX or ENVOY+ Brunswick Cloud instructions, click here.
- For ENVOY+ (tablet only), click here.
- For MAX and ENVOY+ Brunswick Cloud machines, manually configure the Wi-Fi and Ethernet Settings.
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Reinstall the LaneMachine .APK file from a USB:
- Now launch the Lane Machine Application from the Android home menu, or cycle power on the tablet. Ensure the tablet pairs to the enclosure successfully.
- Add back in your Lane Machine ID to pair the tablet to your Brunswick Cloud account.
- Re-download patterns locally to the tablet from your Private or the Public pattern library.
Revision Date: 08/11/2026